And speaking of airports…

September 18, 2007 at 9:58 am (airport, annoying, SAA)

I shouldn’t be surprised. In fact, the hassle was so much less than it usually is but that doesn’t mean I’m any less annoyed with SAA.
After getting up at an ungodly hour and inconveniencing my partner who still had to work a night shift, I was not in the mood for the airline to give me grief.
I had to fly to Jozi for work and hadn’t booked the ticket myself but had been assured all the necessary info had been faxed to SAA’s people. This is a brief rundown of events.

Lady at check-in: Please go to reservations and sales for credit card confirmation then come back.
Lady at reservations: It seems your documents are missing.
Me: Missing?
LAR: Yes, missing. It says here it was faxed but now it’s missing. You have to phone the person who booked the flight to fax the documents again.
Me: Um, I spoke to her a few minutes ago and she said it had been faxed.
LAR: Yes, here is a note that it was faxed but it went missing so she must fax it again.
(I phone the lady who booked the ticket. She had faxed it twice but said she’d do it again). 
Me: She’s faxed it again.
LAR: I can’t see it. We can’t give your ticket until she’s faxed it. (All the time smiling politely).
Me: Well, it’s almost boarding time. Why can’t you find the documents? And where did it go missing anyway?
LAR: I don’t know. We had it then it disappeared. She’ll have to fax it again.
Me: You just lost three versions of the same thing? How is that possible? (Trying to be polite…)
LAR: Oh, I don’t know. It’s just gone. These things happen.

NO! These things do not just friggin happen. Why are you making the fact that you people lose my documents MY problem? I’m not the incompetent retard who can’t file a fax.
Oh hell, I give up. I was eventually put on the plane without the documents.
I hate SAA.

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9 Comments

  1. madamm said,

    This is frigging RIDICULOUS!!!!!!

    Why do all the RIDICULOUS things hit you like this man….sheeesh!

  2. kash99 said,

    Shame my friend..we have somekind of contract with British Airways..so whenever i have to go somewhere for work we’ve gotta use BA, they are great..I wouldnt use SAA if they paid me..oh lordie, they are super Kak!!

  3. Toby Hanks said,

    Mrs M, I think I attract trash like this. They smell me, seek me out and once they’ve fixed their target, I’m lost.
    Kash, you’re very lucky. Very, very lucky.

  4. madamm said,

    Well, they always give you very interesting topics to blog about!!

  5. Toby Hanks said,

    *grudging shrug* I guess so…

  6. madamm said,

    Ja, but that’s no consolation of course…you gotta start cutting some flips when this crap happens again. Lash out. Bare your teeth at somebody!!

  7. Toby Hanks said,

    Sadly, I was not going to risk not being put on the flight. That’s the shit thign about it: if they wanted to they could’ve kept me off the flight and then what would’ve happened? i would’ve lost an entire day of work.
    The sadistic bastards know they have the power…

  8. The Divine Miss M said,

    Hahahah – that is rather amusing! I hate stupid useless people who can’t do their jobs. We have to be super organised and I think everyone else should have to too!

  9. Toby Hanks said,

    Unfortunately there are more stupid useless people than unstupid useful people. Sad but true.

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