Below the belt

September 12, 2007 at 9:22 am (customer service, Woolworths)

So Woolies has now decided to implement a policy where consumers can’t return underwear. Um, excuse me? You mean they allowed it all along? 

I can’t imagine how I’ve managed to miss this little fact for so long. Have I perhaps been buying someone else’s once-hads? The thought is horrifying. 

If your undies are broken after a week of buying it makes sense to take it back. Defective merchandise, no matter how delicate, should not be tolerated.
But taking it back because you don’t like it or you’ve changed your mind on the colour is ridiculous. Or even because you chose the wrong size (although sizes of clothing is another matter altogether) is just wrong.
Who wants to buy from a place that takes undies back? 

It’s never occurred to me to ask about underwear returns policies because I assumed nobody would be allowed to return stuff like that but clearly I’ve been rather naïve. You can bet I won’t be making that mistake again.  

I just want to know: have you ever taken undies back because you don’t like it? And if so, what the hell were you thinking when you bought a new pair? How do you know someone else hadn’t worn it once before…?



  1. madamm said,

    NO, aside from a bra that was a gift that was too small…ek vattie penties terug nie. NIE!!

  2. Toby Hanks said,

    But just think, someone must’ve because they’ve now changed their policy. Which means people have been doing it all along. Sies vir daai!

  3. The Divine Miss M said,

    Bra’s I thought you could return anyways, I mean people try those on all the time in the shop so probably your bra has touched a couple of other breasts hasn’t it 😛

    Underwear! That is just yukky! Gross! Disgusting! I want to hurl 😦

  4. Toby Hanks said,

    I don’t usually fit bras on as I’m kinda sure about my size. I hate the thought of having had someone else’s cup runneth over if I have to wear it too…

  5. madamm said,

    I do fit bras, because buhleeve you me, La Senza and Woolies’sizes aren’t exactly the same. I’m heading for the category they never have though. Fucking sucks. Don’t care about other people’s boobs, but PANTIES!!!! OMG. CAN YOU STOMACH THAT THOUGHT?

  6. Toby Hanks said,

    I cannot, I cannot. Ok, bras don’t freak me out as much but I’d prefer to have virgins, ya know. Untouched.

  7. madamm said,

    you can tell a virgin bra by just looking at it!!

  8. Toby Hanks said,

    Not always hey. Sometimes they appear virginal but are actually deurgetrek.

  9. Gnome said,

    LOL. Even if I bought panties and they were too big/small – I would NEVER return them. NEVER EVER EVER EVER. Grim. What do you do when you go shopping for bathing costumes? I keep my panty on! But maybe not everyone does… *SHUDDER*

  10. Toby Hanks said,

    Gnome, I’m with you on that. I haven’t bought a bathing suit in years so I don’t have that problem at all, luckily.

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