Dear Lady at the Till

June 4, 2007 at 1:40 pm (annoying)

I am writing to you because I’m sick and tired of you chatting to your buddy while I’m being served. I wish you’d ask me if I wanted bags before just ringing them up and packing my groceries into them.
I wonder if you realise that you’re swearing while I can hear all that you’re saying. I am guessing you don’t care or you don’t think it’s rude that you just wait for me to pay without telling me what my goods cost when you continue talking to your friend after my things have been rung up.
I hope you realise that I am a nice person. I am the one who greets first even though you’re being paid to greet me. I’m the customer who says please and thank you. I will try to not get you into trouble when you’ve rung up my chicken three times instead of just once.
If you do one thing, please do this: don’t treat me as if you’re doing me a favour by ringing up my stuff. Don’t look at me as if I’m pondscum because I’m not sitting in that chair and you are. I am not here to show off my wealth (ha!) or brag about my cards and cash – I just need my milk and bread like everyone else.
It’s not that difficult really. All you have to do is sit there and move something over a scanner. That is all. It’s common decency to greet and treat me with respect – just as I treat you in the same way. I don’t care if the five customers before me have been rude. I don’t care if you’re having a crap day and your manager screamed at you for being late.
Because, Lady at the Till, when I smile and you and greet your nicely, I at least hope to make your miserable day a little better. Don’t throw that on the floor and spit on it the way you normally do. The least you can do, with such a job, is just be the nice lady at the till. Not the bitch you usually are. It’s not that hard.



  1. kash99 said,

    oh my gosh..i think, my friend, its universal..when they are nice, they are sickeningly, irritatingly nice…and when they not nice..hoe jirre..u wanna pull them from behind that till and shake them cos fuck, dont they realise that ur also having a kak day and the last thing u needed was attitude from a cashier…

  2. tbhanks said,

    Exactly. I didn’t study for four years, earn my money and be nice to the cashier to be given vuilkuike all the time. Soema want to tell them ‘tsek.

  3. madamm said,

    I hear its got a lot to do with what you wear.
    Apparently they are nicer to you if you don’t look poor. True’s bob…I read it in Rapport.

  4. tbhanks said,

    I don’t look poor. Or at least I don’t think I look poor. No, definitely didn’t. Was wearing a leather (real!) jacket and Cats. Surely that’s not poor? Or am I too tanned? Strangely enough, this behaviour is more apparent from other tanned ladies. Hoekom?!

  5. madamm said,

    Cos your tanned ass doesn’t look poor?! Okay, Im confusing myself.

  6. tbhanks said,

    No, you’re right Mrs M. That could be the exact reason why! Misery loves company and the green monster and all that.

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