Gift-wrapped customer service

May 14, 2007 at 8:33 am (annoying, frustrated)

If my partner wasn’t a nice, gentle person I don’t know how I’d get through a shopping experience. Like this past weekend.
We went gift shopping at a popular homeware store in Canal Walk (gross enough) and headed to the giftwrapping service centre. A few people ahead of us which was fine. The wrapping dude looked heavily stressed and complained to his manager in front of us. Not good but not a swearable offence. We left telling him we’d be back in 10.
Forty minutes later I walked in only to find my gift still unwrapped and a girl behind the counter. I stalked off to find our wrapping guy, found him at the till and asked him why my gift wasn’t wrapped.
He: “Oh, um, Chris was supposed to do it.” He looks for Chris, can’t find him and goes back to the till without saying anything to me. I snap. I storm off to my partner who was waiting outside. You find out what’s going on, I say, and I’ll take the rest of the stuff to the car. In the time I was gone me partner patiently waited for Chris to come over (he never did).
When I return 15mins later the gift has STILL not been wrapped because the girl there is “busy quickly”. Translation: Fuck you, wait your turn. I’m helping the white people so you can just wait.
Oh no you did not just treat me like a second-class customer ’cos I’m coloured you bitch, I think. I rush off to the manager and tell her what I think of this shocking service. She takes the gift and wraps it herself. No apologies from the staff; no telling them off for making me wait an hour for a gift to be wrapped.
My partner, recognising the dangerous being I’d become, slid past and handed the bag in which to place the gift to the manager. He definitely put some distance between her and I.
“Oh, are you together,” she asks in THAT tone when seeing this. Obviously his pale skin and blue eyes have made an impression. Now I’m seriously jas. I have to leave before I break some shit – or someone.

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6 Comments

  1. kash99 said,

    Ja man the joys of having a white boyfriend ne??? I can relate…a dozen stories!!!!!!!!!

  2. tbhanks said,

    I don’t get it though. Why does it make a difference though? I’m as educated, talented, special, etc as he is. I soema have lus and go back and tell them all their fortunes.

  3. kash99 said,

    Its happened to us a couple of times..u would ntbelieve the audacity of some people..i’ve been asked whether i work at Spur..or Nandos…been refused to use a toilet and M was..when we lived in walmer estate, teh woman next door asked M if I was his maid, Oh and i cant possibly be a journalist can I, the response usually: really, your kidding! or are u serious?..the naaiers..

  4. tbhanks said,

    THE MAID??? I hope you broke the bitche’s nose. WTF?! You can’t be serious. I mean, *desperately gasping for air*, that’s fucked up. Yoh…

  5. kash99 said,

    ja no..its all true..focken traumatising.. the woman was Portugese couldnt speak much english..but ai, i was weraing the kakkest ugly blue tracksuit pants with two white stripes on teh sides(u know which ones i’m talking about), a t-shirt with the aids logo on it (prob a freebie from work) and a red paisley bandanna..shit i also would’ve thought i was the maid. No seriously, i looked very kak and i was doing washing – i was bloody hanging up teh clothes when she asked..but still ne!! bitch face!

  6. tbhanks said,

    I can nogals see how she coulda mistaken you. But still, bitch face.

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